Catch Connect Dashboard

_Brief

According to customer complaints the previous dashboard was quite difficult to navigate and understand, especially for older customers. The brief I received was to restructure the information presented on the web app and redesign it in a manner similar to the IOS & android app.

_{Hotjar & google analytics}

Using hotjar and reading into Google Analytics data, I was able to identify which pieces of information were important and which pages had the most user traffic and prioritise them in the redesign.

_{Digital wireframe & information architecture}

Creating an information architecture (IA) for the dashboard before starting to wireframe was important so that the team could all be on the same page, and agree on where all content should sit. Once this was completed I created new wireframes using the information that was gathered in the research phase as well as using our new (IA) as a base for my later design decisions.

_{Hi-Fi design}

I Categorised the features into a few key widgets on the dashboard and improve each widget by applying the best UX practices to the designs.